Other Helplines and Support Services

The following mental health, family violence and sexual violence services, agencies and helplines are all essential services agencies able to provide support during the current Alert Levels.

Note: If you are in an environment where you feel you are unsafe or at risk due to violence in the home please seek help immediately.

• You can report domestic and/or sexual abuse to a doctor or a healthcare professional.
• If you think someone could be harmed or may harm themselves, call the Police on 111, even if you’re not sure.

 

Support is also available from the following services:

• Elder Abuse Response Service National Helpline: 0800 EA NOT OK | 0800 32 668 65
  • Age Concern information on Elder Abuse

 

• Women’s Refuge National Helpline: 0800 REFUGE | 0800 733 843

 

• shine* Domestic Abuse Helpline: 0508 744 633

 

• Shakti 24-hour Crisis Line with multi-lingual staff: 0800 SHAKTI | 0800 742 584

 

• Rape Crisis National Call Line: 0800 88 33 00

 

• Safe to Talk/Kōrero Mai Ka Ora 24/7 Sexual Harm Helpline: 0800 044 334 or text 4334

 

• Family Violence Information Line: 0800 456 450 (available 9.00am -11.00pm daily)

 

• Mana Ririki - Violence free whānau

 

• 1737 – Free call or text 1737 any time for support from a trained counsellor

 

• Lifeline – 0800 543 354 or free text 4357 (HELP)

 

• Samaritans – 0800 726 666

 

• Youthline – 0800 376 633 or free text 234

 

• The Mental Health Foundation has advice and resources on their website.

 

• All Right? is a health-promoting social marketing campaign helping to normalise conversations around wellbeing and mental health.

 

• Triskele Assessment & Therapy Services (TATS) Phone: 07 838 3696   Click for their brochure
  TATS is a multidisciplinary psychology and rehabilitation therapy practice in the Waikato – North and South, South Auckland, Waiuku, King Country, Waipa District, Thames-Coromandel and the Bay of Plenty. They offer a full range of psychological, mental health and rehabilitation service specialising in the assessment and treatment of emotional, cognitive and behavioural difficulties. TATS are continuing to connect with their clients over the lockdown through telehealth services. They also continue to receive referrals through the PHO's, GPs, and ACC and so are able to support families through this very stressful time. They also have connections with other community based support agencies and have a holistic client centred approach to ensure that the child and family's needs are identified and appropriate services accessed in a timely manner to support.