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 Call us toll free on 0800 472637

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Income Support and Help During COVID-19

The New Zealand Government provides support to individuals, businesses and organisations needing financial support due to the impact of COVID-19.

To access the information on the Government’s dedicated COVID-19 site and for Work and Income information see:

If you are in financial hardship, call Work and Income on 0800 559 009

If you are a full-time grandparent or other whānau caregiver and you are struggling to get support for your income support or essential needs, we can also advocate for you with Work and Income and agencies and community providers to help you need get the support or advice you need. 

Please call us on 0800 472 637 (0800 GRANDS), email us or make contact via our Contact Us page.

If you are not already registered as a member of Grandparents Raising Grandchildren, please join up here.  Membership is free and access to all our services is also free of charge to you.

Help with Essentials During the Lockdown

If you don't have the essentials you need to get you through the lockdown (e.g. food, medication or cleaning supplies), please first try the following options to help you:

  • neighbour
  • family member who lives nearby
  • friend who lives nearby
  • or, check the availability for shopping online
  • call our 0800 GRANDS helpline




About us 

Grandparents Raising GrandchildrenTM Trust NZ (GRG) is a registered Charitable Trust operating throughout New Zealand providing support services to grandparents who are raising their grandchildren on a full-time basis. Our vision is for a community where grandparents raising grandchildren are empowered to provide a safe, secure and nurturing home for their grandchildren.

Charities Commission Registration CC20205

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Te tautoko i nga tupuna, mokopuna me te whanau.
Te awhina ia ratou ki te whakatutuki i nga putanga
pai i roto i to raatau oranga.
Supporting grandparents, grandchildren and whanau
to achieve positive outcomes in their lives.  



Contact us

Member Support 
Outside Auckland Freephone
0800 472 637      

Auckland Landline or Mobile Phone Callers
(09) 418 3753 

National Support Office
9:00am - 2:00pm
09 418 3753

PO Box 34-892
Auckland 0746
New Zealand

Email GRG Office

Mitre 10 Community of the Year 2013

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